Hi, I'm Phoebe!

I used to want to be an FBI agent.

I actually forgot all about it until my mom sent me an essay I wrote in the fourth grade. I had this deep sense of justice, even as a kid. I couldn’t stand bullies, and I wanted to catch the bad guys. But as I got older, I didn’t see anyone in the FBI who looked like me—so that dream slowly faded.

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Funny enough, my career in tech wasn’t planned at all. It kind of found me.

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In 1996, I started an internship at a bank. For the first three weeks, I was placed in the IT department. When someone from HR came to “fix the mistake,” my manager stepped in and told them, “She’s not going anywhere.” And that was that. I stayed.

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Everything I’ve learned about technology came from doing the work—on the job, hands-on, and self-taught. My academic path was always rooted in business, not IT. But over the years, I built a long and wide career filled with stories, lessons, and real-life experience. Somewhere along the way, I realized: this work, this knowledge, isn’t just mine. It’s meant to be shared.

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That’s why I created Resorso—a space where I could give back by making tech make sense for real people. A space for the people who were never invited into the conversation, but who deserve to shape the future just as much as anyone else.

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If my work helps even a few people feel more powerful, more included, or more protected in this digital world, then every second of it is worth it.

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My Signature Beliefs:

• Your data is your power—own it.

• Digital inclusion is non-negotiable.

• Tech should work for people, not against them.